Acwa Compliance Line
Integrity as a core value
At Acwa, integrity shapes how we work, make decisions, and engage with our stakeholders. It is reflected in our Code of Conduct and the standards we apply across the business.
The Acwa Compliance Line provides a secure and confidential way for employees, contractors, business partners, and other stakeholders to report concerns or suspected misconduct related to misconduct, unethical behavior, or potential breaches of laws, regulations, or company policies. It serves as a whistleblower and ethics reporting channel.
Raising concerns early helps identify issues, address them appropriately, and protect our people, our operations, and our standards of accountability.
Protection for individuals who speak up
Acwa maintains a zero-tolerance approach to retaliation against anyone who raises a concern in good faith.
No employee, contractor, or associated party will be subject to adverse action, harassment, discrimination, or any form of reprisal for reporting a concern honestly and responsibly.
Individuals remain protected even if a concern is not substantiated, provided the report was made with a genuine and reasonable belief that the information was accurate.
- Accountability for retaliation
Any act of retaliation may result in disciplinary action, including termination of employment or contractual relationship.
Acwa takes appropriate measures to protect confidentiality and ensures that all reports are reviewed through a fair and objective process in line with applicable laws and internal policies.
Governance and scope
The Acwa Compliance Line is overseen by the Company’s Compliance function and supported by independent reporting channels to help ensure confidentiality and impartiality. Reports are reviewed promptly in line with established procedures.
Concerns that may be reported include:
- Fraud
- Bribery or corruption
- Conflicts of interest
- Violations of company policies
- Unethical conduct
- Breaches of laws or regulations
Further details on reporting procedures, protections, and scope are outlined in Acwa’s Whistleblower Policy and Code of Conduct & Ethics Policy.
Confidential and secure reporting channels
Concerns may be reported confidentially through secure channels, including anonymously where permitted by applicable law. Acwa works with an independent third-party provider, EthicsPoint, to support a secure reporting process.
You can report a concern through any of the following channels:
Submit a report at any time through the secure portal: www.complianceline.ethicspoint.com
Telephone reporting is available 24/7 through dedicated hotline numbers listed on the EthicsPoint website. Calls are handled by trained independent specialists, with translation services available.
whistleblower@acwapower.com
Scan the QR code on this page for direct access to the online reporting portal.
